We will gladly exchange within 7 days of purchase, all unwashed, unworn and fully tagged eligible merchandise in its original condition, when accompanied by the original sales receipt. After 7 days, we will no longer accept returns.The exchange can only be made in Suragi Sarees store.
RETURN POLICY FOR ONLINE ORDERS
We offer free in-store returns and easy mail-in returns for online purchases.
We want you to be completely satisfied with every item you purchase from Suragi Sarees store. If for any reason you are not satisfied with your purchase, you may return eligible items within 15 days of the shipping date. Refunds will be issued in the form of payment originally used to complete the purchase. Please note that original shipping fees will not be refunded. You may exchange an online purchase in person at Suragi Sarees store.
Include the following information with your return:
• Billing name, address and phone number
• Shipping name, address and phone number
• Order number
• Reason for return
Ship your return package to the appropriate address below:
Please note that it is your responsibility to ensure you ship your package to the correct location. All return shipping charges must be prepaid. We cannot accept C.O.D. shipments. Keep a record of the tracking number for the package you are returning to ensure that the package is returned to the Suragi Saree store.
Carefully repackage your items back into the bag provided by us or in a clean & dry bag along with your bill, and seal your package with packing tape. We recommend making a copy of your bill for your records.
Suragi Sarees monitors returns to identify potential misuse or abuse of our return policies and reserves the right to refuse service to anyone.